Export & delete your data (GDPR)
How your data flows before and after canceling a subscription or deleting an account. Backup, restore, and permanent deletion are all under your control.
Exporting Wiki pages
One page — Markdown (.md)
Open ⋯ at the top right of a Wiki page → 'Export .md' in the 'Export · Import' section. Code blocks, tables, checklists, callouts, and every other block are converted to standard Markdown or GFM.
One page — PDF (paid plans)
'Save as PDF' in the same menu. The browser print dialog opens; choose 'Destination → Save as PDF' and the page body is saved as a PDF file.
With subpages — .zip
Open ⋯ at the top right of a Wiki page → '.zip with subpages' in the 'Export · Import' section. The page and all its subpages are bundled as folders and .md files that follow the Wiki tree.
Downloading attachments separately
Open files from Project → Attachments and save them one at a time. You can also click an attachment right inside a Wiki page to open it.
Exporting tasks and databases
- Task CSV — Project settings → General → Data management → 'Export tasks as CSV' (owner and admin). The title, status, priority, assignee, labels, start date, due date, creation date, and description of tasks that aren't archived download as a CSV that opens in Excel
- Database CSV — Database → More → 'Export to CSV'. A format that opens cleanly back into a spreadsheet
- Database JSON — More → 'Export as JSON'. Keeps the original structure, so it is the better choice for a backup
- Calendar .ics — for subscribing to your events from an external calendar app. Settings → Integrations → 'iCal calendar subscription', then 'Issue URL'. The address works as a key, so issue a new one if it gets exposed
Downloading your account data (GDPR)
Settings → Account → Export my data
Choose Download next to 'Download all data as JSON' and your account's data downloads as a single JSON file.
It downloads right away
There is no email to wait for — the file is saved as soon as you choose the button. The file is named 'tabple-export-{email}-{date}.json'.
JSON structure
It contains export_version, exported_at, profile, counts (the number of each item type), and data, which holds tasks, comments, pages, messages, daily_notes, attachments, calendar_decor, and access_days.
Deletion policy
- ⚠️ Ordinary deletes, such as pages, projects, and tasks, have no trash. Deletion is immediate, permanent, and cannot be undone. Export anything that matters before you delete it. (The exception is the files you uploaded directly, below.)
- Deleting a project — owner only. It is permanently deleted right away, and its boards, Wiki, channels, and attachments go with it.
- Deleting a Wiki page — permanent and immediate. Subpages are deleted too. (The ⌘Z 'Undo' in the menu reverts the body you are editing; it does not restore a deleted page.)
- Tasks — use archive instead of delete and the task only disappears from the board, so you can pull it back from the archive view. Deletion is permanent.
- Database records — permanently deleted right away.
- Messages — you can only delete messages you wrote. Channels cannot be emptied (for the audit trail).
- Files you uploaded directly — deleting one in Attachments moves it to the trash first, and you can restore it or delete it permanently from there. Attachments on pages, tasks, and chat have to be removed from where they were added, not from this menu.
- Deleting your account — Settings → Account → 'Delete account' under 'Danger zone'. You have to enter your password again (unless you only sign in with a social account), and the account is permanently deleted right away, with no grace period and no path to restore it.
- You cannot delete your account while you still own projects or a team on your own — hand the owner role to another member first, or delete the project. For a team, transfer ownership or delete the team under Settings → Team. (The request is refused with a message.)
- If you are the payer for a team's seats, deleting can be blocked for a moment while a seat payment is being processed. When you see 'A team seat payment is being processed', try again shortly.
- What happens to what you wrote — comments and channel messages are unlinked from their author and the body is replaced with
[삭제된 사용자]("deleted user") — the body is not preserved. Wiki pages you wrote in a project stay, with only the author name removed. Daily notes, memos, drafts, notifications, and personal events are deleted. - Connected services — your sign-in sessions, push notifications, autopay card, and Tabple Meet connection are disconnected or deleted along with the account.
- What is kept — when you leave, personally identifying information is deleted right away, and only what the law requires us to keep is stored separately. The periods are in Article 3 of the privacy policy — sign-in and access records for 3 months, payment and contract records for 5 years.
Things to keep in mind
- Exported data is yours to store — Tabple does not keep a second copy of your export.
- PDF export works one page at a time and uses your browser's print function, so a large page with many images can take a while to open the print dialog.
- Formula fields are saved with the value they had at export time. They may not recalculate automatically when you import them back.
- Canceling a subscription or going over a limit does not delete your existing data — you can still view, edit, and export it, and only creating new items past the limit is restricted.